What is wrong with the Telstra web designers? Using the on-line White Pages and Yellow Pages is like going through a timewarp to the bad old days before Google showed the right way to run a search engine.
I'm trying to do a White Pages search for a name, in a known suburb, so I specify the name and the suburb. What does Telstra's search engine do? Totally ignore the suburb and give me results from all over the place. How very useful.
So I specify the name more precisely -- let's call the business "Acme Technologies". Now, anyone with the sense of a little green apple would do what Google does: do an AND search, returning results containing both "Acme" and "Technologies". But not Telstra. They do an OR search, so I get hundreds of results, every business with either Acme or Technologies. Do you have any idea how many companies include Technologies in their name?
Let's just say more than a few.
To add insult to injury, the search page has the gall to say "We have found a large number of results and tried to return the most appropriate." Least appropriate would be more like it.
Wednesday, September 20, 2006
You would think Google never existed
Posted by Vlad the Impala at 9/20/2006 02:00:00 pm
Labels: interface
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1 comment:
The best part is that when they sell off the rest of it, it'll be yet another effective monopoly providing terrible service and built on taxpayer dollars. Yay!
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