The Tale of the Lost Phone

The New York Times (warning: registration and DNA sample required) tells the tale of a lost mobile phone, and how it was found:

Three weeks ago, Mr. Guttman went on a quest to retrieve a friend's lost cellphone, a quest that has now ended with the arrest of a 16-year-old on charges of possessing the missing gadget, a Sidekick model with a built-in camera that sells for as much as $350. But before the teenager was arrested, she was humiliated by Mr. Guttman in front of untold thousands of people on the Web, an updated version of the elaborate public shamings common in centuries past.

The tale began when Mr. Guttman's best friend Ivanna left her cellphone in a taxicab, like thousands of others before her. After Ivanna got a new Sidekick, she logged on to her account - and was confronted by pictures of an unfamiliar young woman and her family, along with the young woman's America Online screen name.

The 16-year-old, Sasha Gomez, of Corona, Queens, had been using the Sidekick to take pictures and send instant messages. She apparently did not know that the company that provided the phone's service, T-Mobile, automatically backs up such information on its remote servers. So when Ivanna got back on, there was Sasha.

Using instant messages, Mr. Guttman tracked down Sasha and asked her to return it. "Basically, she told me to get lost," Mr. Guttman recalled. "That was it."

Big mistake. Guttman set up a web page detailing everything that happened, and word rapidly spread. Before long, Guttman was receiving thousands of emails from people whose phones had been lost or stolen -- and more importantly, messages from lawyers, police officers and others volunteering to help retrieve the phone.

Sasha Gomez, meanwhile, was receiving a lot of unwelcome attention:

Some readers also began visiting Sasha's MySpace page and bombarding her and her friends with e-mail messages. Others found her street address in Corona and drove by her family's apartment building, taking videos or shouting out "thief" in front of her neighbors.

It didn't take long for the threats to begin:

Mr. Guttman also kept exchanging e-mail messages with Sasha and, eventually, her family. Then he heard from her older brother, Luis Pena, who said he was a military policeman and warned Mr. Guttman to let his sister alone.

Mr. Guttman posted the exchange.

Within days, he was contacted by dozens of active and retired soldiers. One said he had gone through basic training with Mr. Pena; several others told Mr. Guttman that making such a threat was a violation of military policy and promised to report Mr. Pena to his superior officers.

Mr. Guttman posted it all.

"I don't want people to be punished," he said last week. "I just want them to give the Sidekick back."

Eventually, the police became involved:

The police arrested Sasha and charged her with possession of stolen property in the fifth degree, a misdemeanor. (The police have possession of the Sidekick and plan to return it to Ivanna.) Sasha was released, but was not available to comment. Her mother offered a parting remark.

"I never in my life thought a phone was going to cause me so many problems," Ms. Gomez said.

It's not the phone which caused the problem. It was the refusal to return it to its rightful owner.